A protest took place today at Kovai Palamuthir Nilayam in Injambakkam after an LG-branded compounded hing product was found available for sale at the outlet.
The customer questioned the store management after learning about the Food Safety and Standards Authority of India (FSSAI) prohibition-of-sale order dated August 29 concerning compounded hing manufactured by Laljee Godhoo & Company, associated with the LG Brand Unit.
According to the FSSAI action, samples of the product were found to be substandard and non-compliant, and the company was advised to voluntarily recall substandard products already available in the market.
During the discussion at the outlet, the management produced a communication from the company stating that LG is challenging the regulatory action. However, the copy shown at the site did not cite any judicial or regulatory order staying, suspending or otherwise setting aside the FSSAI prohibition.
Neelangarai Police subsequently intervened and brought the situation under control.
Video footage, photographs of the product and proof of purchase are available to substantiate the incident and the product’s availability at the outlet.
The incident raises questions about the continued retail availability of the product following the FSSAI action and whether the company communication produced by the outlet has any legal or regulatory effect on the prohibition order.
